Warren Henry Auto Group

Customer Care Specialist/Receptionist - Lamborghini, Bugatti, Koenigsegg

Job Locations US-FL-Davie
Job ID
2022-1769
Dealership
Lamborghini
Category
Administrative/Clerical
Salary
Starting $16 Hourly
Type
Full-Time

Position Overview

Our Lamborghini Broward family is expanding! We are hiring a Customer Care Specialist to join our team! This team member must be available to work weekends and holidays, if needed. 

This position requires a highly adaptable individual who will support the dealership accounting team and interact with clients professionally and positively. We ask that our next rockstar be a friendly upbeat individually who is organized and can be on time and reliable. 

 

Compensation & Perks

  • Base salary starting at $16 Hourly
  • Medical, dental, vision, life, 401(k), and more
  • Paid time off/holiday pay
  • Awesome culture
  • Real career advancement opportunities as we support Bugatti, Lamborghini, Hennessey, Koenigsegg.

Responsibilities

  • Take inventory of office, catering and coffee supplies and restock as needed
  • Receive cash, check or credit card payment and process receipt accurately for all departments.
  • Scan sales deposits and deals into Dealership Management System.
  • Print customer adverse actions forms in Dealer Track.
  • Assist in billing New, Used, Wholesale, Dealer Trade and Fleet deals to accounting within two business days of receiving deal from F&I department.
  • Review assigned accounting schedules on a weekly basis. Report any discrepancies to Dealership Assistant Controller.
  • Assist with inventory reconciliation performed on a monthly basis, review and clear exceptions.
  • Post finance reserve and assist with reconciliation performed on a monthly basis, report aged receivables to the Dealership Assistant Controller.
  • Assist with tag and title work when needed.
  • Provide assistance to Accounting staff and Sales team when needed.
  • Welcome visitors in a warm and friendly manner, answer any questions they have and direct them appropriately
  • Answer and direct phone calls in a polite and friendly manner
  • Maintain reception area and all common areas in a clean and tidy manner and ensure all necessary stationery and materials are always stocked
  • Receive mail, documents, packages, and courier deliveries; sort and distribute items as necessary
  • Prepare Fed-Ex shipments.
  • Other special projects or duties requested by Management.

Qualifications

  • Proven work experience in Automotive Accounting Systems or as a Receptionist, Front Office Representative or similar role. Preferably experience in luxury retail. 
  • Associate's Degree (AA) or equivalent from a two-year college or technical school.
  • Professional personal appearance.
  • Excellent communication skills both oral and written.
  • Proper email and telephone etiquette.
  • Ability to work in team environments as well as independently.
  • Ability to multitask and be highly organized and flexible.
  • Intermediate level of competency using Microsoft Office Suite.

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