Warren Henry Auto Group

IT Support Specialist

Job Locations US-FL-North Miami
Job ID
2021-1716
Dealership
Corporate
Category
Information Technology
Salary
$17 - $20 Hourly
Type
Full-Time

Position Overview

Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensure proper performance.

Responsibilities

  • Diagnose software and hardware problems
  • Assists employees of the organization with IT related problems when called upon.
  • Track, prioritize and document requests using an IT support request system.
  • Install and configure new computers and other IT equipment.
  • Add new users into various systems.
  • Repair and upgrade different types of computers (software and hardware).
  • Identify problems and repair printers, copiers and scanners.
  • Keep track of IT supplies and equipment, e.g. cables and adapters.
  • Perform regular updates of servers.
  • Install cables in the organization.
  • Maintains and stays informed of best practices and industry standards.
  • Other duties as assigned.

Qualifications

  • US Work Authorization is required.
  • High School diploma or GED required. Bachelor’s degree in Information Technology or related field preferred.
  • One to two years’ experience troubleshooting information systems in a help desk setting.
  • Microsoft Windows (10, 11) administration and troubleshooting experience
  • Microsoft Server (2012, 2016, 2019)
  • Linux experience (Debian, Ubuntu, Centos)
  • Network Support & Troubleshooting experience
  • Knowledge of Ethernet cabling
  • Microsoft Office Suite Support experience
  • Microsoft Active Directory experience
  • Microsoft Exchange experience
  • Microsoft Office 365 experience
  • Web Browser support/settings administration experience
  • PC Hardware support — A+ Certification preferred
  • Ability to work a flexible schedule
  • Customer service/Helpdesk experience
  • Ability to lift and/or move between 25-50 pounds

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