Warren Henry Auto Group

Vehicle Concierge - Land Rover South Dade

Job Locations US-FL-Palmetto Bay
Job ID
2020-1606
Dealership
Land Rover South Dade
Category
Other
Salary
Hourly + Bonuses
Type
Part-Time

Position Overview

Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team.

This will be a part-time position. The shifts for this position are 8 am - 2 pm or 12 pm - 7 pm on various days between Monday through Friday (no weekends). 

 

As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up.

Responsibilities

  • Vehicle Delivery:
    • Ensure the vehicle is in delivery quality and has sufficient fuel
    • Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
  • Member interaction:
    • Collect all required signatures from customers at time of delivery and/or pick up
    • Request all required documents from loaner department and service advisors prior to going on a trip
  • Receiving:
    • Inspect vehicle for customers belongings left behind
    • Record condition of vehicle using Record 360 application 
  • Other:
    • Perform errands as needed
    • Perform lot maintenance as needed

Qualifications

  • High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
  • Valid Driver’s License and Good Driving Record.
  • Ability to communicate with customers and employees in a positive and eager manner.
  • Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
  • Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Continually required to stand
  • Continually required to walk
  • Continually required to sit
  • Continually required to utilize hand and finger dexterity
  • Continually required to climb, balance, bend, stoop, kneel or crawl
  • Continually required to talk or hear
  • Continually work near moving mechanical parts
  • While performing the duties of this job, the noise level in the work environment is usually quiet to loud.
  • The employee must frequently lift and /or move more than 80 pounds.
  • Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
  • Ability to wear Personal Protective Equipment (PPE) – back brace, safety goggles, ear plugs, gloves, etc.

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